Shipping Policy for #DWEEB

At #DWEEB, we want your shopping experience to be as smooth and enjoyable as possible. Here’s everything you need to know about our shipping, exchange, and refund policies:

Shipping Information:

• Free Shipping: We’re thrilled to offer free shipping on all orders! No minimum purchase required. Simply place your order and we’ll handle the rest.

 RetroOtakuCollection

• Processing Time: Once your order is placed, please allow 1-3 business days for processing. You’ll receive a confirmation email with tracking information once your order has shipped.
• Delivery Time: Shipping times may vary depending on your location. Typically, deliveries within the U.S. take 5-7 business days, while international orders may take 10-15 business days.

 Customizable Items

• Free Shipping: We’re excited to offer free shipping on all customizable items! Just like with our other products, there’s no minimum purchase required.

• Processing & Creation Time: Customizable items require a bit more time to ensure they’re perfect for you. After placing your order, please allow 1-3 business days for initial processing. Once we begin working on your design, our team will collaborate closely with you to create your unique item. The time to create your custom piece varies based on the complexity and any revisions needed. We’ll provide a mockup for your approval, and once it’s accepted, we’ll proceed with production.

• Delivery Time: After your custom item is completed, shipping times are the same as our standard products. U.S. deliveries typically take 5-7 business days, while international orders may take 10-15 business days. You’ll receive tracking information once your order is on its way.

We appreciate your patience as we bring your vision to life, and we’re committed to making sure your custom item is worth the wait!

Exchanges & Refunds:

• RetroOtaku Products: We want you to love your purchase! If you’re not completely satisfied with any RetroOtaku product, we offer hassle-free exchanges and refunds. Please contact us within 30 days of receiving your order, and we’ll guide you through the process.
• Customizable Items: For our customizable products, we’re committed to ensuring your satisfaction. Since these items are uniquely crafted for you, exchanges and refunds aren’t automatic. However, we understand the importance of getting it just right—so if there’s an issue, please reach out to our team. We’ll work with you to find the best resolution.

Contact Us:

For any questions or concerns regarding your order, feel free to contact our customer service team. We’re here to help and ensure you have the best possible experience with #DWEEB

Thank you for choosing #DWEEB where your favorite worlds come to life!